Intelligence
Team performance and AI coaching insights — last 30 days
Total Calls
186
+12% vs last month
Team Win Rate
64.3%
+3.2% vs last month
Avg Sentiment
72/100
-2 pts
AI Suggestions Used
89%
+5% adoption
Rep Performance
| Rep | Calls | Win Rate | Sentiment | AI Usage | AI Coaching Note |
|---|---|---|---|---|---|
AS Aman Sharma | 48 | 72% | Positive | 94% | Strong closer. Focus on discovery questions early. |
SP Sneha Patel | 52 | 61% | Neutral | 88% | Improve objection handling around pricing. |
RK Raj Kumar | 39 | 55% | Neutral | 76% | Talks too much — aim for 40/60 listen ratio. |
MJ Meera Joshi | 47 | 68% | Positive | 91% | Great rapport. Could push for commitment earlier. |
Rep Performance
AS
Aman Sharma
48 calls · 72% win rate
SP
Sneha Patel
52 calls · 61% win rate
RK
Raj Kumar
39 calls · 55% win rate
MJ
Meera Joshi
47 calls · 68% win rate
Flagged Calls
TechBridge Solutions
Raj Kumar · Yesterday
Customer expressed frustration — sentiment dropped to 28/100
Nova Fintech
Sneha Patel · 2 days ago
Missed buying signal — customer asked about implementation twice
Indus Retail
Aman Sharma · 3 days ago
Competitor mentioned (SecurX) — no counter response given
Top Objections
Pricing too high
34x
Implementation timeline
28x
Already using competitor
19x
Need internal approval
15x
Data security concerns
12x